Note: Some of the files are large, it is recommended to download them first to your computer before opening.

248 documents found

PAVEMENT DISTRESS IDENTIFICATION MANUAL 
Category: Rating Manual
Description: This “Distress Identification Manual for the NPS Road Inventory Program” will be used as a reference in crack detection and classification, determination of distress severity and extent, and in the calculation of distress index values for the FHWA RIP Cycle 4.
Submitted by: Jim Kennedy
State:
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/National/Distress ID Manual.pdf

Pavement Management Systems Peer Exchange Program Report 
Category: Program Report
Description: The purpose of the peer exchange was to allow California and Utah to meet with Minnesota and Utah to promote effective use of Pavement Management Systems. This report summarizes the use of pavement management tools to support agency decisions in UDOT and Mn/DOT, provides tips for procuring new pavement management software, and identifies institutional issues that must be addressed to make the most of a pavement management program. It closes with a summary of the key factors influencing the successful pavement management practices in UDOT and Mn/DOT, which include the following considerations
Submitted by: FHWA and USDOT
State:
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/National/pmspeer.pdf

Contract Administration Manual - Highway and Bridge Maintenance 
Category: Rating manual
Description: This is a revised version and replaces Alberta Transportation's Contract Administration Manual for Highway and Bridge Maintenance issued in February 1999. This manual is intended to provide a framework for consistent administration of highway maintenance contracts province wide. This manual outlines the duties and responsibilities of Alberta Transportation's highway maintenance sector employees, and provides proper protocol for handling issues that arise from contract interpretation and work specifications.
Submitted by: Steve Otto
State: AB
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/AB/adminmanual.pdf

Quality Control/Quality Assurance Programs 
Category: Rating manual
Description: This document contains tables of quality assurance activities performed by Alberta Transportation. 30 activities are outlined, covering areas from snow/ice removal, to roadway and bridge maintenance. For each activity the process, frequency and responsible person are listed.
Submitted by: Steve Otto
State: AB
Date: 2004-07-11
URL: http://mrutc.org/outreach/MQA/library/docs/AB/MQA Perf Measures May04.doc

ALDOT 2005 Maintenance Manual 
Category: Maintenance Manual
Description: This manual describes the organization, administration, and operational procedures of the Alabama Department of Transportation with respect to maintenance employees and maintenance activities. The purpose of the Manual is to provide supervisory personnel with a management tool to guide and assist them in conducting effective and efficient highway maintenance operations, with uniformity throughout the State of Alabama.
Submitted by: Stacey Glass
State: AL
Date: 2008-04-07
URL: http://mrutc.org/outreach/MQA\library/docs/AL/MaintenanceManual20050519.pdf

Highway Feature Inventory System 
Category: Rating manual
Description: From the Introduction: "The Feature Inventory System (FIS)replaces an earlier inventory system. Development of the new system began in 2002. It began as a research project to create a program to capture not only Roadway inventory items, but also tying those objects to GPS (Global Positioning System)coordinates. This approach not only ensures the ability to locate features, but is also the basis for measurement of linear features such as fence, guardrail, unpaved shoulders, etc."
Submitted by: Marwan Aouad
State: AZ
Date: 2009-03-23
URL: http://mrutc.org/outreach/mqa/library/docs/AZ/AZ Highway FIS.pdf

ADOT Maintenance Data Collection Guide 
Category: Rating Manual
Description: ADOT already inspects the condition of its maintained features under its AAA+ program. Updated condition survey procedures will help ADOT move towards level-of-service-based (or LOS-based) program budgeting. This chapter introduces the updated data collection procedures and compares them to those now used. The new procedures build on ADOT’s current approach, but simplify and reduce effort through random sampling.
Submitted by: Marwan Aouad
State: AZ
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/AZ/AZ ADOTMntCondSurveyGuide-Forms10-15-08.pdf

Maintenance Budgeting System Version 1.1.2 Final User’s Guide 
Category: Training Materials
Description: This User’s Guide will instruct you in using MBS, and also serve as a reference tool when you have questions concerning the product. Chapter 2, “Introducing MBS,” provides an overview of the software and explains some of the basic terms and concepts you will need to understand in order to use it effectively. It also provides background information on how and why it was developed. Chapter 3, “Data Tab,” shows how to generate sample sections, enter the survey results, and update inventory information, and import cost data from Pecos. Chapter 4, “Admin Tab,” teaches you how to create a new budget year, update the LOS models, and manage user privileges. Chapter 5, “Budgets Tab,” shows how to create and edit budget requests. Chapter 6, “Reports Tab,” teaches you how to view the results using a series of system reports. Finally, Chapter 7, “Background and Modeling Approach,” provides background information on ADOT’s LOS program and explains the modeling approach used by the MBS. Chapters 3-6 are written chronologically as if you were starting to use the system at the very beginning of the maintenance budget process.
Submitted by: Marwan Aouad
State: AZ
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/AZ/AZ MBS Users Guide_version_1_1_2.pdf

ARIZONA HIGHWAY MAINTENANCE SURVEY 
Category: MQA Reports
Description: This study was commissioned by the Arizona Department of Transportation Maintenance Group and replicates an identical study which was conducted by Behavior Research Center for the Dye Management Group on behalf of the Arizona Department of Transportation in July 1998. The primary purpose of this effort was to determine the attitudes and opinions of residents regarding road maintenance on Arizona's state highways. More specifically, this study focused on the following key areas:
Submitted by: Marwan Aouad
State: AZ
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/AZ/AZ Survey report 2001.pdf

Communicating Highway Budget Needs to Elected Officials: Lessons Learned in Arizona 
Category: Other
Description: PowerPoint presentation given in Session 11: What does the Public want and how do we tell the Legislature, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Lonnie Hendrix; Arizona DOT
State: AZ
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session11hendrix.ppt#1

FY 2007 Maintenance Level of Service Statewide Report Executive Summary 
Category: MQA Reports and Presentation
Description: This document uses Level of Service (LOS) to quantify maintenance quality assurance issues. California utilizes LOS to allocate existing resources and justify additional expenditures.
Submitted by: Tong Yang
State: CA
Date: 2008-09-03
URL: http://mrutc.org/outreach/MQA/library/docs/CA/FY 2007 Statewide LOS Report.pdf

The Road to Transportation Performance Measurement 
Category: Other
Description: Powerpoint presentation given in Session 2: Tools for Moving Forward: Case Studies, of the MQA Peer Exchange held in Madison Wisconsin. October 11-13, 2004.
Submitted by: Al Bailey; Caltrans
State: CA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session2bailey.ppt#1

LOS2000: Caltrans Roadside Maintenance - Level of Service Evaluation Checklist 
Category: Rating sheet
Description: This worksheet is the automated segment evaluator for LOS evaluation. Individual rating sheets are imported into the program. After inputing the ratings and map entries, the program generates a summary LOS rating, attirbute summary and repair list. These reports can then be manually sorted for the required application.
Submitted by: Kuo-Wei Lee
State: CA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/CA/E & G Family Segment Score - EXAMPLE.xls

LOS2000: Caltrans Level of Service Evaluation - Fall 2002 Field Survey Evaluation Checklist 
Category: Rating sheet
Description: This is a Caltrans LOS evaluation field survery evaluation checklist . The categories included are flexible and rigid travelway, drainage, roaside and traffic guidance. Each category is evaluated by several attributes. A maintenance need index is calculated for each category based on these attributes.
Submitted by: Kuo-Wei Lee
State: CA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/CA/Roadway 9-02 b-w printout.pdf

LOS00 Evaluation Checklist and Scoring Summary 
Category: Rating sheet
Description: This worksheet is the automated segment evaluator for LOS evaluation. Individual rating sheets are imported into the program. After inputing the ratings and map entries, the program generates summary of LOS rating, attirbute summary and repair list. These reports can be then manually sorted for the required application.
Submitted by: Kuo-Wei Lee
State: CA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/CA/Roadway Segment Scorer-EXAMPLE.xls

LOS2000: Caltrans Level of Service Evaluation 
Category: Rating sheet
Description: This is a rating sheet used to perfoem LOS evalutation for landscape, rest area, vista point, and park and ride lots. Each category is evaluated by several attributes. A maintenance need index is calculated for each category based on these attributes.
Submitted by: Kuo-Wei Lee
State: CA
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/CA/E & G Families 9-02.pdf

Fall 2002 LOS Statewide Report Executive Summary 
Category: MQA Reports & presentation
Description: This is the executive summary of the Caltrans Statewide LOS Seport for Fall 2002. This document presents the Caltrans innovative approach to maintenance evaluation. Basic concepts and methods for evaluation are outlined. Statewide level of service summaries are presented for roadway, landscaping, rest area, vista ponts, park-and-ride lots, electrical services and bridges.
Submitted by: Kuo-Wei Lee
State: CA
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/CA/Final Fall 2002 statewide report.pdf

CO_DOT Highway Maintenance Inspection Guidelines 
Category: Rating manual
Description: This rating guideline for CO DOT contains condition indicators for pavement, shoulders, roadside drainage, vegetation, traffic features, appurtenances, rest area, and maintenance buildings. Each indicator has a numerical value that corresponds to a quantitative indicator from rating value 0 to 4.
Submitted by: Wayne Lupton
State: CO
Date: 2004-05-11
URL: http://www.mrutc.org/outreach/mqa/library/docs/CO/CO_DOT_Inspection Guidelines.doc

CO_DOT Highway Maintenance Survey Form 
Category: Rating sheet
Description: This is the rating sheet for CO DOTs Highway Maintenance Inspection program
Submitted by: Wayne Lupton
State: CO
Date: 2004-05-11
URL: http://mrutc.org/outreach/mqa/library/docs/CO/CO_DOT_InspectionForm1-page_format.doc

CO_DOT Instructions for Completing the Inspection Form 
Category: Rating manual
Description: This document contians detailed instructions and guidelines for completing the inspection form. The document outlines the general approach for inspections. Inspection items that need further explanation or judgement are also highlighed. Examples for each category of inspection are also included.
Submitted by: Wayne Lupton
State: CO
Date: 2004-05-11
URL: http://mrutc.org/outreach/mqa/library/docs/CO/CO_DOT_InspectionInstructions.doc

Monthly Evaluation Form 
Category: Rating sheet
Description: This is the monthly evaluation form used in the windshield survey for March 2004. This form allows users to provide maintenance categories, ranging from traffic safety to roadside cleaning, and maintenance elements such as pavement markings and video surveillance, either a rating of poor, fair or good.
Submitted by: Simon Rennie
State: DC
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/DC/Blank Monthly Evaluation Form - Month 44.pdf

District of Columbia National Highway System Asset Preservation 
Category: MQA Reports & presentation
Description: This document is the report of the windshield survey for month 44 of DC's National Highway System Asset Preservation program. A detailed monthly night and daytime review is outlined. Route 3 was the randomly chosen route for this month's review. Specific comments on asset condition by streets is included. Summary of the observations include conparison with previous months, conparison with baseline condition and general level of performance satisfaction.
Submitted by: Simon Rennie
State: DC
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/DC/Month 44 Report rev.pdf

Asset Scoring Adjustment Sheet 
Category: Rating sheet
Description: This spreadsheet calculates scores for various assets and summarises them by LOS. Each LOS is evaluated for number of segments. It also contians descriptions of good rating for each LOS and LOS category weights.
Submitted by: Simon Rennie
State: DC
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/DC/Year 1 w time critical adjusted - full adjustment peb.xls

2003-2004 Performance Measures 
Category: Performance measures
Description: This document relates District of Columbia's 2003-2004 performance measures to the condition of various assets. A 5-level scoring approach is used. Maintenance elements for each category are rated from 1-5. Categories such as pavement structure, roadway cleaning, drainage, roadside elements, traffic safety, bridge, tunnels, snow and ice control etc. are included.
Submitted by: Simon Rennie
State: DC
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/DC/2003-2004 Performance Measures.pdf

2008 MRP Handbook 
Category: Rating Manual
Description: The information contained in this handbook defines a method of conducting a visual and mechanical evaluation of routine highway maintenance conditions. The purpose of this evaluation is to provide information that should be used to schedule and prioritize routine maintenance activities and provide uniform maintenance conditions that meet established Departmental objectives.
Submitted by: Kristin McCrary
State: FL
Date: 2008-05-30
URL: http://mrutc.org/outreach/MQA/library/docs/FL/MRPHandbook2008EditionFinal.pdf

Maintenance Rating Program Level of Maintenance Summary 
Category: MQA Reports
Description: Second Period 2007 - 2008
Submitted by: Kristin McRary
State: FL
Date: 2008-05-27
URL: http://mrutc.org/outreach/MQA/library/docs/FL/mrplev08P2.pdf

Maintenance Rating Program Level of Maintenance Summary 
Category: MQA Reports
Description: First Period 2007 - 2008
Submitted by: Kristin McRary
State: FL
Date: 2008-05-27
URL: http://mrutc.org/outreach/MQA/library/docs/FL/mrplev08P1.pdf

Maintenance Rating Program 
Category: Rating Manual
Description: To provide a uniform evaluation system for maintenance features on the State Highway System. The information contained in the Maintenance Rating Handbook defines a method of conducting a visual and mechanical evaluation of routine highway maintenance conditions.
Submitted by: Kristin McRary
State: FL
Date: 2008-05-27
URL: http://mrutc.org/outreach/MQA/library/docs/FL/MRP Procedure 08.pdf

Asset Maintenance Contracts 
Category: Other
Description: Establishes the Department’s process for District development, administration, and implementation of Asset Maintenance Contracts.
Submitted by: Kristin McRary
State: FL
Date: 2008-05-27
URL: http://mrutc.org/outreach/MQA/library/docs/FL/AM Procedure.pdf

Florida's Customer Comment Card System 
Category: Other
Description: PowerPoint presentation given in Session 10: Using Measures to Listen to the Public and Talk to the Public, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Sharon Holmes; Florida DOT
State: FL
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session10holmes.ppt#1

Memorandum - Asset Management Contracting 
Category: Other
Description: This is a memorandum addressed to district maintenance engineers. The memo contains guidelines for program selection and contract administration.
Submitted by: Kristin McRary
State: FL
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/FL/asset052302.pdf

Maintenance Rating Program Procedure 
Category: Other
Description: The purpose of this document is to provide a uniform evaluation system for maintenance features on the State Highway System. Specific items regarding data collection and maintenance, the maintenance rating handbook, quality assessment, quality control, training and forms are also discussed.
Submitted by: Kristin McRary
State: FL
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/FL/mrp procedure.pdf

Memorandum - MRP Data Adjustment 
Category: Other
Description: This memo is provided to further clarify the coordination of Maintenance Rating data involving asset management contracts. Some original items are modified and others have been added. The memo covers topics such as Maintenance Rating Program (MRP) administration. quality assurance, performance assessment, retainage and penalties, and modification of MRP data.
Submitted by: Kristin McRary
State: FL
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/FL/MRP data adjustments on Asset Mgt contracts.pdf

MRP - Level of Maintenance Summary - 1 
Category: MQA Reports & presentation
Description: This is the Level of Maintenance Summary for the first period of 2003-04. Level of maintenance summaries are provided for 7 districts and turnpike. The maintenance categories evaluated are roadway, roadside, traffic services, drainage, vegetation and aesthetics.
Submitted by: Kristin McRary
State: FL
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/FL/mrplev04p1.pdf

MRP - Level of Maintenance Summary - 2 
Category: MQA Reports & presentation
Description: This is the Level of Maintenance Summary for the second period of 2003-04. Level of maintenance summaries are provided for 7 districts and turnpike. The maintenance categories evaluated are roadway, roadside, traffic services, drainage, vegetation and aesthetics.
Submitted by: Kristin McRary
State: FL
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/FL/mrplev04p2.pdf

Scope of Services - Highway Asset Management Contract 
Category: MQA Reports & presentation
Description: The scope of this project includes management and performance of routine maintenance of all components of the transportation facility currently maintained by the Department within, or associated with, the state road right-of-ways, including inspection of publicly owned bridges off the State Highway System and other State Agency bridge inspection.
Submitted by: Kristin McCrary
State: FL
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/FL/Highway Asset Management Scope (08-21-03).doc

Biennial Inspection of Minor Drainage Structures 
Category: Rating sheet
Description: A Biennial Minor Drainage Inspection is carried out of drainage structures consisting of pipe and culverts within state rights of ways. This inspection is for drainage openings less than 20 feet in span width, which classifies them as a non-brigde structure inspected by Managers to determine their condition not requiring structural analysis per Federal Law. Every other year, a drainage structure is inspected by Managers to determine their condition. Each drainage structure is located by milepost, direction of flow, county, and state route for asset management. Deficiencies that are found are entered into the Department's Highway Maintenance Management System (H.M.M.S.) for tracking and scheduling of work purposes.
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/doclib/docs/GA/BIENNIAL INSPECTION OF MINOR DRAINAGE STRUCTURES.pdf

Day Inspection Form 
Category: Rating sheets
Description:
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/library/docs/GA/Day Inspection Form.pdf

Night Inspection Form 
Category: Rating sheets
Description:
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/library/docs/GA/Night Inspection Form.pdf

Pipe Inspection Attachment 1 
Category: Rating manual
Description:
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/library/docs/GA/Pipe Inspection Attachment 1.pdf

Pipe Inspection Attachment 2 
Category: Rating sheets
Description:
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/library/docs/GA/Pipe Inspection Attachment 2.pdf

Pipe Inspection Instruction 
Category: Rating manual
Description:
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/library/docs/GA/Pipe Inspection Instructions.pdf

Roadway Inspection Form Instructions 
Category: Rating manual
Description: Each year, Georgia state highways are inspected by Managers for deficiencies within the rights of way. A Daytime inspection is performed once every six months, typically in the spring and summer months. A Nighttime inspection is performed every 6 months as well and inspections are done in the fall and winter months. Deficiencies that are found and entered into the Department's Highway Maintenance Management System (H.M.M.S.) for tracking and scheduling work purposes. This annual inspection supercedes the daily inspections maintenance personnel carry out daily.
Submitted by: Bryant Poole
State: GA
Date: 2004-10-04
URL: http://mrutc.org/outreach/MQA/doclib/docs/GA/Topps 6162.pdf

Iowa DOT Maintenance Performance Measurement Surveyor Manual 
Category: Maintenance Performance Manual
Description:
Submitted by: Ron Beane
State: IA
Date: 2008-04-07
URL: http://mrutc.org/outreach/mqa/library/docs/IA/Performance Measurement Manual 2008.pdf

Iowa FY07 Annual Report 
Category: Annual Report
Description:
Submitted by: Ron Beane
State: IA
Date: 2008-04-07
URL: http://mrutc.org/outreach/mqa/library/docs/IA/FY07 annual report101507.pdf

Automated Performance Measures for Snow and Ice Results 
Category: Other
Description: PowerPoint presentation given in Session 6: Winter Operations, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Ron Beane; Iowa DOT
State: IA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session6beane.ppt#1

2004 Highway Maintenance Performance Measurement Annual Report 
Category: MQA Reports & presentation
Description:
Submitted by: Ronald Beane
State: IA
Date: 2004-10-14
URL: http://mrutc.org/outreach/MQA/library/docs/IA/AnnualReportFY04.ppt

Performance Management Report 
Category: MQA Reports & presentation
Description: This performance management report describes variations of service levels from established reallocation thresholds and potential resources to reduce the variations. These threholds are established for four categories, namely roadway surface, shoulders, roadside/drainage and traffic services. The report also contains percent passing and cost to reach reallocation threshold graphs for statewide and districtwide data.
Submitted by: Ronald Beane
State: IA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/IA/Microsoft Word - Hdmt report627.pdf

Performance Management Presentation 
Category: MQA Reports & presentation
Description: This presentation describes the weighted scores system of IA DOT. Three years and 10 survery cycles of data is presented and 3 year-trends and seasonal fluctuations are analyzed. Weighted scores for entire state as well as for each category of performance management is presented. Analysis of percent passing compared with reallocation thresholds and work accomplishment hours is also presented.
Submitted by: Ronald Beane
State: IA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/IA/HDMT 092403.ppt

Iowa DOT Maintenance Performance Measurement 
Category: Rating manual
Description:
Submitted by: Ronald Beane
State: IA
Date: 2004-05-12
URL: http://mrutc.org/outreach/mqa/library/admin/docs/IA/PerformanceMeasurementManual.pdf

INDOT Panel Sign QA - Score Sheet 
Category: Rating Sheet
Description:
Submitted by: Joseph Bruno
State: IN
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/IN/INDOT Panel Sign QA - Score Sheet.pdf

INDOT QA Procedures for Traffic Paint 
Category: Rating sheet
Description: This document shows the procedures that have been developed for evaluating the quality of INDOT’s painted edgelines and centerlines.
Submitted by: Joe Bruno
State: IN
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/IN/INDOT QA Procedures for Traffic Paint.pdf

INDOT QA Procedures for Traffic Signs 
Category: About MQA Programs
Description: This document outlines the method to be used to ensure that all INDOT signs are properly installed on state controlled roads.
Submitted by: Joe Bruno
State: IN
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/IN/INDOT QA Procedures for Traffic Signs.pdf

INDOT Sign Scoring Sheet 
Category: Rating Sheet
Description:
Submitted by: Joe Bruno
State: IN
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/IN/INDOT Sheet Sign QA - Score Sheet.pdf

INDOT Paint Scoring Sheet 
Category: Rating sheet
Description:
Submitted by: Joe Bruno
State: IN
Date: 2008-10-22
URL: http://mrutc.org/outreach/mqa/library/docs/IN/INDOT Traffic Paint QA - Score Sheet.pdf

Paint Striping Report 
Category: Other relevant reports
Description:
Submitted by: Todd Shields
State: IN
Date: 2004-10-14
URL: http://mrutc.org/outreach/MQA/library/docs/IN/610cl Blank 04.xls

MQA Program Summary 
Category: Other
Description:
Submitted by: Todd Shields
State: IN
Date: 2004-10-14
URL: http://mrutc.org/outreach/MQA/library/docs/IN/TechSummary.pdf

Maintenance Quality Assurance Program Report 
Category: About MQA programs
Description:
Submitted by: Todd Shields
State: IN
Date: 2004-10-14
URL: http://mrutc.org/outreach/MQA/library/docs/IN/Final_report.pdf

IN-Flexible Pavement Inspection Form 
Category: Rating sheet
Description: This is a form for flexible pavement inspection for maintenance quality assurance. A visual inspection of pavement condition is carried out and pass/fail rating is assigned. For each item desired maintenance condition is defined and described.The form includes pavement, shoulders, roadside, drainage, and traffic control categories.
Submitted by: Todd Shields
State: IN
Date: 2004-06-02
URL: http://mrutc.org/outreach/mqa/library/docs/IN/FlexiblePavementInspectionForm.pdf

IN-Rigid Pavement Inspection Form 
Category: Rating sheet
Description: This is a form for rigid pavement inspection for maintenance quality assurance. A visual inspection of pavement condition is carried out and pass/fail rating is assigned. For each item desired maintenance condition is defined and described. The form includes pavement, shoulders, roadside, drainage, and traffic control categories
Submitted by: Todd Shields
State: IN
Date: 2004-06-02
URL: http://mrutc.org/outreach/mqa/library/docs/IN/RigidPavementInspectionForm.pdf

Kansas QA Manual 2007 
Category: Rating Manual
Description: The purpose of this manual is to outline KDOT’s Maintenance Quality Assurance Program. The Maintenance Quality Assurance Program is a management tool to help maintenance managers to identify and prioritize maintenance needs. This management tool will also assist maintenance managers in prioritizing maintenance projects and resources (personnel, equipment, materials, and funding) as part of an annual, quarterly, or monthly planning process.
Submitted by: Robert Fuller
State: KS
Date: 2008-05-30
URL: http://mrutc.org/outreach/mqa/library/docs/KS/QAManual - Rev May 2007.pdf

Kansas Maintenance QA Inspection Form - May 07 
Category: Rating Sheet
Description: A Quality Assurance inspection form that allows inspectors to rate different MQA categories and measures.
Submitted by: Robert Fuller
State: KS
Date: 2008-05-30
URL: http://mrutc.org/outreach/mqa/library/docs/KS/Maintenance QA Inspection Form Rev May 07.pdf

Kansas Maintenance QA Program 
Category: Other
Description: Powerpoint presentation given in Session 2: Tools for Moving Forward: Case Studies, of the MQA Peer Exchange held in Madison Wisconsin. October 11-13, 2004.
Submitted by: Jaci Vogel; KS DOT
State: KS
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session2vogel.ppt#1

KS-MQA Inspection Form 
Category: Rating sheet
Description: This inspection form is designed for KS DOT's Maintenance Quality Assurance Program. Pass/Fail ratings are assigned for different rating elements. Categories include flexible and rigid pavements, shoulders, roadside, drainage, and traffic guidance.
Submitted by: Scott Benortham
State: KS
Date: 2004-06-02
URL: http://mrutc.org/outreach/mqa/library/docs/KS/MQAInspectionFormJune2003.xls

Maintenance Condition of Kentucky Highways 
Category: Rating Manual
Description: The purpose of this report is to provide the results of the inspections and assess the current condition of the highway infrastructure maintenance activities. The report is broken into two parts – a statewide report used for higher level analysis; and individual district reports used on a local level for management decisions.
Submitted by: Tracy Nowaczyk
State: KY
Date: 2008-10-03
URL: http://mrutc.org/outreach/mqa/library/docs/KY/KY MRPStatewideReport08.pdf

Maintenance Rating Program Field Data Collection Manual 
Category: Rating Manual
Description: The Maintenance Rating Program is a key part of the cabinet-wide effort to use performance measurement data to make management decisions based on facts. The results will be used not only to assess accountability but also to provide guidance in resource allocation and investment decisions. Our goal is to maintain a level of service that meets or exceeds our customer expectations, and to deliver that level of service consistently across the Commonwealth.
Submitted by: Tracy Nowaczyk
State: KY
Date: 2008-06-18
URL: http://mrutc.org/outreach/MQA/library/docs/KY/mini maintenance rating manual06.pdf

Operations and Pavement Management in Kentucky 
Category: Other
Description: PowerPoint presentation given in Session 8: Integrating Pavement Measures, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: JS (John ) Dade; Kentucky DOT
State: KY
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session8dade.ppt#1

Maintenance Rating Program - Field Data Collection Manual 
Category: Performance measures
Description: This manual provides guidance for field data collection for KY DOT's Maintenance Rating Program. Tools required and procedure for data collection are described. The manual also includes the form used for collecting field data. Maintenance categories include roadway, pavement, shoulders, drainage and traffic. Ratings for each category are explained with the assisstance of pictures and descriptions.
Submitted by: John Dade
State: KY
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/KY/maintenance rating manual.doc

Customer Input Report 
Category: Customer Surveys
Description: Louisiana wanted to incorporate customer priorities into its highway maintenance program. First, a statistically valid telephone survey was conducted with 401 Louisiana residents in 64 parishes. In the survey, respondents were asked to provide an evaluation of DOTD’s highway maintenance program and clarify their current and desired levels of service for highway maintenance. The respondents were equally distributed in various regions of the state, which were developed to reflect the different types of terrain and climatological conditions in the state that might affect highway maintenance.
Submitted by: Rhonda Foster
State: LA
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/LA/(June 2006) DOTD Customer Input Report.doc

Maintenance Level of Service Budget Manual 
Category: MQA Budgeting
Description: Louisiana developed a maintenance planning and budgeting implementation plan for the LADOTD. This approach is outcome-based which means that a desired level of service is defined, the annual maintenance programs are designed to provide that level of service, and the resulting conditions are assessed to determine if the desired outcomes were achieved. Budgets were developed at the district level for 23 maintenance elements that included pavement, roadside, drainage, and traffic control features. These budgets allow estimating the required labor, equipment and materials required to maintain these assets at levels of services set by the Department.
Submitted by: Rhonda Foster
State: LA
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/LA/(Revised Feb 2007) LOS Budget ManualRev2.doc

Level-of-Service Data Collection Manual 
Category: Rating Manual
Description: The purpose of this manual is to describe the procedures for collecting data to assess the current condition of roadway features maintained by the Louisiana Department of Transportation and Development (LADOTD). This exercise is part of an overall maintenance program based on condition ratings and level of service.
Submitted by: Rhonda Foster
State: LA
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/LA/(Revised Nov 06) Data Collection Manual.doc

Data Collection using Roadwares (ARAN ) Automatic Road Anallyzer Vehicle 
Category: Other
Description: PowerPoint presentation given in Session 7: Data Collection and Condition Assessment Technology, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Mark Suarez; Louisianna DOT
State: LA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session7suarez.ppt#1

2008 Marlyand Condition Assessment Reporting System 
Category: Rating Manual
Description: The Maryland Condition Assessment Reporting System (MCARS) is designed to provide SHA managers with an accurate, reliable evaluation of the condition of SHA's highways and roadsides, and the level of service we are providing our customers.
Submitted by: Marc Lipnick
State: MD
Date: 2008-06-26
URL: http://mrutc.org/outreach/mqa/library/docs/MD/2008 MCARS Booklet.doc

2002 Peer Review Measurement Program - Final Report 
Category: MQA Reports & presentation
Description: This is a report of the 2002 Peer Review Measurement Program (PRMP). This report focuses on state highways that comprise the Interstate, Primary, and Secondary Systems maintained by the Maryland State Highway Administration (SHA), and is based on field evaluations conducted from June through October 2002. Major findings of this report include LOS for overall statewide highway maintenance, and maintenance by category, as well as the overall condition system.
Submitted by: Rich Gilmore
State: MD
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/MD/2002 Final Report .doc

Maintenance Effectiveness User's Guide 
Category: User's Guide
Description: The Manual includes a description of th evaluation team makeup and the required tools. It also provides a glossary of terms, evaluation methodology and cirteria, along with pictures and descriptions.
Submitted by: Jon Reincke
State: MI
Date: 2008-05-09
URL: http://mrutc.org/outreach/MQA/library/docs/MI/MDOT_MEP_Manual.pdf

Using Measures to create a Capital Pavement Preservation Program 
Category: Other
Description: PowerPoint presentation given in Session 8: Integrating Pavement Measures, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Larry Galehouse; Center for Pavement Preservation
State: MI
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session8galehouse.ppt#1

Vegetation Performance Measurement-Noxious Weeds 
Category: Performance Measures
Description: A Possible Vegetation Performance Measurement/ Indicator for Statewide and Districts
Submitted by: Curtis Gobeli
State: MN
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/MN/Noxious Weed Performance Measure.doc

Drainage Infrastructure Measure 
Category: Performance Measures
Description: The drainage measure under consideration will be an indicator of the level of accomplishment of Mn/DOT’s infrastructure Inspection Protocol, and effective populating of the management tool “Hydinfra.”
Submitted by: Curtis Gobeli
State: MN
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/MN/Drainage Performance Measure.doc

Bare Pavement Report 2007 
Category: Customer Survey
Description: This study was undertaken to understand how drivers feel about several different levels of plowing. A short summary of the study’s key findings follows. Differences are reported where statistically significant and/or meaningful. This summary focuses on overall information.
Submitted by: Curtis Gobeli
State: MN
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/MN/MNDOT_DOCS-#554619-v9-BARE_PAVEMENT_2007_REPORT.doc

Minnesota Department of Transportation Statewide Omnibus Survey 2006 
Category: Customer Survey
Description: Mn/DOT has used an omnibus survey tool to seek public opinion about transportation topics annually since 1987. Historical data exist for issues such as service performance satisfaction, perceptions about communications, safety and public involvement to name a few. Using a shared-cost omnibus survey provides the opportunity for Mn/DOT to efficiently and effectively seek taxpayer perceptual input to issues raised by various offices within the Department.
Submitted by: Curtis Gobeli
State: MN
Date: 2008-06-23
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\MN\MNDOT_DOCS-#528521-v6-OMNIBUS_2006_REPORT.doc

MQA Snow and Ice Report 
Category: MQA Reports
Description:
Submitted by: Curtis Gobeli
State: MN
Date: 2008-06-23
URL: http://mrutc.org/outreach/mqa/library/docs/MN/MQA S&I Year End Report lund6_12.ppt

Mn/DOT's Integrated Roadside, Vegetation Management 
Category: Other
Description: PowerPoint presentation given in Session 4: Roadside, Drainage and Vegetation Management, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Daniel Peterson; Minnesota DOT
State: MN
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session4peterson.ppt#1

Minnesota DOT's Winter Performance Meaures 
Category: Other
Description: PowerPoint presentation given in Session 6: Winter Operations, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Curtis Gobeli; Minnesota DOT
State: MN
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session6gobeli.ppt#1

Customers and Their Expectaions 
Category: Other
Description: PowerPoint presentation given in Session 11: What does the Public want and How do we tell the Legislature?, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Mark Wikelius; Minnesota DOT
State: MN
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session11wikelius.ppt#1

MnDOT Statewide Omnibus Study 
Category: Other relevant reports
Description: This study on the statewide omnibus project is Mn/DOT's annual effort to seek public opinion about transportation. This report highlights a variety of issues. The issues include perception of Mn/DOT’s capabilities to perform selected tasks/activities, perception of Mn/DOT’s performance in providing selected services, perception of the reliability of various Mn/DOT communications, trips to work, biking and walking, attitudes regarding revenue enhancement ideas, rest area commercialization, and sponsorship by private business.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/0304 Omnibus Final Report 4 14.pdf

Fleet Dashboards - Charts 
Category: Other relevant reports
Description: These charts present the performance of various Mn/DOT's offices, for three successive quarters in 2002, as measured by fleet management measures. The measures are - percentage of units within lifecycle, fleet size, equipment usage and downtime. The charts also indicate departmental targets for improved fleet management.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/Fleet Dashboards-April-04.xls

MnDOT Fleet Management Policy 
Category: Other
Description: This document outlines Mn/DOT's fleet management policy. The document outlines the scope of the policy and then provides guidelines for various ascpects of fleet management, including, acquistion of vehicles, operation of vehicles, and the replacement of disposal of vehicles.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/MnDOT Fleet Policy.pdf

Maintenance Outsourced Contracts 
Category: Other
Description: This is a baseline report to evaluate the need for performance measures for maintenance oursourced contracts. A definition of maintenance and brief description of how maintenance contracts are outsourced at Mn/DOT is included. Four categories of contracts are included: buildings, equipment, highways and others.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/Outsourcing Document.DOC

District Operations Performance Measures Reports 
Category: Other relevant reports
Description: This document illustrates the worksheet needed to complete a performance measures report and provides guidelines for completing the worksheet. The worksheet requires items such as the scheduled date of occurrence, type of distribution, report frequency, product/service measures, and source and presenter for completion.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/Perf Report Schedule 2004 District Op.xls

Signing Performance Measures 
Category: Performance measures
Description: This document provides an overview of Mn/DOT's sign replacement performance during CY 2003, and compares this performance to annual projected targets. Districtwise performance data and comments from experts are used to identify possible reasons for not acheiving projected targets.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/Signing Performance Measure.ppt

Striping Performance Measures 
Category: Performance measures
Description: This document outlines the performance of MnDOT striping using various performance measures, including minimum retroreflectivity of striping for CY 2003. Initial observations, cost reductions, and performance assumptions associated with this performance analysis are also described.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MN/Striping Performance Measure.ppt

Snow and Ice Report - 2004 
Category: MQA Reports & presentation
Description: This is a presentation of the Winter Maintenance Report for 2003-04. Average regain times for all types of roads and all districts are presented. A summary of statewide chemical usage and customer staisfaction levels are also presented.
Submitted by: Curtis Gobeli
State: MN
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/MN/Snow & Ice 03-04 Final to DEs.ppt

2007 Maintenance Performance Indicator Report 
Category: Performance Measures
Description: The 2007 Maintenance Performance Indicator inspections were completed statewide during July and August. These inspections evaluate the performance indicators by MoDOT’s Major and Minor highway systems. Please refer to page 2 of this report for MoDOT’s Major highway system network. The number of samples inspected statewide for year 2007 was 2587 as compared to 2139 samples inspected for year 2006. 1293 samples were inspected on the Major Highway system and 1294 samples were inspected on the Minor Highway system. Performance indicators are used in the analysis to measure the level of service provided on asphalt and concrete pavements, paved and unpaved shoulders, drainage, roadsides, and traffic control. The data collected was compiled into overall level of service (LOS) ratings, which measures customer satisfaction with the highway system.
Submitted by: Michael Shea
State: MO
Date: 2008-01-28
URL: http://www.mrutc.org/outreach/MQA/library/docs/MO/2007 Maintenance Performance Indicator Report.pdf

Performance Indicators 
Category: Performance measures
Description: Missouri DOT's performance indicators for asphalt, concrete, Shoulder, drainage, roadsides, and traffic control.
Submitted by: Mike Shea
State: MO
Date: 2007-06-20
URL: http://mrutc.org/outreach/mqa/doclib/docs/MO/Performance Indicators 2007 Criteria.doc

MoDOt's Inventory Systems and Measures for Pavement Marking and Roadway Signing 
Category: Other
Description: PowerPoint presentation given in Session 5: Signage and Markings, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Jim Carney; Missouri DOT
State: MO
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session5carney.ppt#1

MQA Inspectors Rating Manual 
Category: Rating manual
Description: This document is the Maintenance Quality Assurance Inspectors Rating Manual for the Missouri DOT. This manual contains an introduction that explains the Maintenance Quality Assurance program and the practice of field inspection. The inspection processes and the inspection forms are described, as well as the details concerning the features to be inspected. The details include the definitions of the field data items such as asphalt pavement, concrete pavement, drainage, and roadside. Also included are the types of condition states and definitions of all of the field data items. A complete list of performance indicators for each of the field data items are also included with the equipment list needed, and the sample inspection forms.
Submitted by: Jim Carney
State: MO
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/MO/Performance Indicators Manual.pdf

Performance Indicators for Highway Maintenance Operations 
Category: MQA Reports
Description: The 2003 Maintenance Performance Indicator inspections were completed statewide during June and July. These inspections evaluate the performance indicators by functional classification system (NHS, Remaining Arterials, Collectors). Performance indicators measure the level of service provided on asphalt and concrete pavements, paved and unpaved shoulders, drainage, roadsides, and traffic control. The data collected was compiled into overall level of service (LOS) ratings, which are found in this report.
Submitted by: Jim Carney
State: MO
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/MO/Statewide Report.pdf

Data Collection Manual 
Category: Other
Description: The purpose of this manual is to describe the procedures for collecting road inventory and condition assessment data for assets maintained by the Maintenance Division of the Mississippi Department of Transportation (MDOT). The data will be used to develop customer-oriented work plans and budgets and to assess results.
Submitted by: Mark McConnell
State: MS
Date: 2007-08-01
URL: http://mrutc.org/outreach/MQA/library/docs/MS/Data Collection Manual.doc

Drainage and Vegetation Management Standards 
Category: Other
Description: PowerPoint presentation given in Session 4: Roadside, Drainage and Vegetation Management, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Mark McConnell; Mississippi DOT
State: MS
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session4mcConnell.ppt#1

Maintenance Condition Standards 
Category: Rating manual
Description: This document provides maintenance condition standards for specific roadway elements. These elements include pavement, roadways, traffic services, drainage, vegetation and aesthetics, and bridges. Each element is further divided into four or more characteristics of that element to facilitate condition assessment.
Submitted by: Mark McConnell
State: MS
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/MS/Maintenance Conditions Standards.pdf

Maintenance Condition Survey Form 
Category: Rating sheet
Description: This document allows for the assessment of three different types of facilities of varying surface types and classification. The condition of a facility is determined based on the assessment of six different elements including pavement and traffic services. Condition is assessed using at least 7 indicators; the condition of the each indicator can be awarded a grade of pass or fail.
Submitted by: Mark McConnell
State: MS
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/MS/Maintenance Conditions Survey Form.pdf

Maintenance Survey Result 
Category: Rating sheet
Description: This survey provides the results of the Maintenance Condition Surveys for Mississippi Districts 1 – 7, in addition to the overall statewide survey, for the period June 2002 – July 2003. In all cases, the condition of eight elements including pavement and drainange condition is assessed by determining the pass or fail status of at least 7 indicators.
Submitted by: Mark McConnell
State: MS
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/MS/Maintenance Conditions Survey Results.pdf

MDT's Pavement Marking Program 
Category: Other
Description: PowerPoint presentation given in Session 5: Signage and Markings, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Mike Bousliman; Montana DOT
State: MT
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session5bousliman.ppt#1

AMMO Field Data Collection Manual 
Category: Rating manual
Description: This document is Field Data Collection Manual for AMMO (Accountability for Montana’s Maintenance Operations), the asset maintenance program in Montana Department of Transportation. This manual includes information about maintenance activities, data collection procedures, equipment list, and the collection forms itself. The field data elements are grouped into Roadside, Roadway, and Traffic Safety, and the manual includes complete descriptions of field data features such as definition, deficiency threshold, reporting measure, methodology, and sample photographs.
Submitted by: Mike Bousliman
State: MT
Date: 2004-08-02
URL: http://mrutc.org/outreach/MQA/library/docs/MT/FIELD_COLLECTION_MANUAL.pdf

SCOM Presentation Monterrey 2008 
Category: Other
Description: Jennifer Brandenburg's 2008 MQA presentation to SCOM in Monterrey.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2008-07-22
URL: http://mrutc.org/outreach/MQA/library/docs/NC/SCOM Monterey 2008.ppt

Pavement Condition Survey Manual - 2008 
Category: Rating Manual
Description: This manual has been developed to assist North Carolina Division of Highways personnel in conducting a condition survey of the paved road network in North Carolina. All state-maintained roads on the Primary, Secondary, and Urban Systems are included in the survey. The goals of the condition survey are to assist in establishing a uniform level-of-service for maintenance across the state and to help maximize the benefit of all dollars spent on the roads in the state. Other benefits of the condition survey include: 1. A ranking system to prioritize maintenance needs 2. A summary of the overall condition of the pavements in any area of the state 3. A uniform rating system for each Division 4. A means to monitor the condition of any section of pavement (particular special design, use of materials or construction projects) 5. An historical record of pavement performance and maintenance practices. The previous surveys established descriptive and rating information for all flexible pavement sections of the state-maintained systems. A milepost scheme was also used to further pinpoint begin and end points for each section rated. All of this information has been stored in computer files and will be used in the 2008 survey.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2008-04-28
URL: http://mrutc.org/outreach/MQA\library/docs/NC/2008_Asphalt_Pavement_Survey_Manual.pdf

Report to the Joint Legislative Transportation Oversight Committee 2006 
Category: Budget Report
Description: Reporting Requirements Overview of the Highway System Assessment Methodologies Current Conditions Maintenance Benefits of SB 1005 & NCMA Funding Needs Maintenance Operational Improvements Performance Based Management Initiative
Submitted by: Jennifer Brandenburg
State: NC
Date: 2008-04-28
URL: http://mrutc.org/outreach/MQA/library/docs/NC/MCAPtoOversightDec2006.ppt

2006 report on the condition of the state highway system 
Category: Condition and Financial Report
Description: The North Carolina Department of Transportation has surveyed and evaluated the condition of the state’s structures and paved roads in order to estimate the needs for routine maintenance and resurfacing. The purpose of this report is to provide the results of the survey. This report assesses the current condition of the highway infrastructure and estimates the funding needed to reach an acceptable level of service.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2008-04-28
URL: http://mrutc.org/outreach/MQA/library/docs/NC/MCARpt2006.pdf

Maintenance Condition Assessment Manual 
Category: Rating manual
Description: This is the Maintenance Condition Survey Manual used by the North Carolina DOT. It provides detailed instructions for performing maintenance condition surveys of roadways (flexible and rigid pavement), unpaved shoulders and ditches, drainage, roadside, traffic control devices and environmental factors.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2007-02-19
URL: http://mrutc.org/outreach/MQA/library/docs/NC/2006MCAManual.pdf

Implementing a Maintenance Assesment and Funding Needs Program for NCDOT 
Category: Other
Description: Powerpoint presentation given in Session 2: Tools for Moving Forward: Case Studies, of the MQA Peer Exchange held in Madison Wisconsin. October 11-13, 2004.
Submitted by: Lacy Love; NC DOT
State: NC
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session2love.ppt#1

Concrete Pavement Survey Manual 
Category: Rating manual
Description: This document is was developed by the North Carolina DOT to assist in condicting condition surveys. The manual is divided into four sections including: General, Jointed Concrete Pavements, Continuous Concrete Pavements and Rating Forms.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/NC/ConPaveManJuly04.pdf

Condition Assessment & Funding Needs for North Carolina’s Highway System 
Category: MQA Reports
Description: This document is the Report to the Joint Legislative Transportation Oversight Committee for the North Carolina DOT. It contains the condition assessment and funding needs for the NC highway system. The report examines: reporting requirements, overview of teh system, assessment methodologies, current conditions, funding needs and maintenance operational improvements.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/NC/MCAPtoOversightCommJan03.ppt

2004 NC Pavement Condition Survey 
Category: MQA Reports
Description: This document is the Pavement Condition Survey Manual used by the North Carolina DOT. It includes instructions for filling out the forms and guidelines and considerations to consider when surveying pavement conditions.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/NC/2004 PCS Manual.pdf

Maintenance Condition & Funding Needs for the North Carolina State Highway System 
Category: MQA Reports
Description: This document is the North Carolina DOT’s Maintenance Condition Assessment Report. This report contains information about Maintenance Condition & Funding Needs For The North Carolina State Highway System. Included in the report are the details about Roadway and Bridge Maintenance, Contract Resurfacing, and Traffic Systems Maintenance. This report assesses the current condition of the highway infrastructure and estimates the funding needed to reach a minimum level of service.
Submitted by: Jennifer Brandenburg
State: NC
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/NC/2003MCArpt.pdf

Nebraska Department of Roads 2003 Report 
Category: MQA Reports
Description:
Submitted by: Michael Mattison
State: NE
Date: 2004-10-18
URL: http://mrutc.org/outreach/mqa/library/docs/NE/NDOR 2003 Annual Report.pdf

Pavement Condition Survey Manual 
Category: Rating manual
Description:
Submitted by: Michael Mattison
State: NE
Date: 2004-10-18
URL: http://mrutc.org/outreach/mqa/library/docs/NE/PAVEMENT CONDITION SURVEY.pdf

Pavement Maintenance Manual 
Category: Rating manual
Description:
Submitted by: Michael Mattison
State: NE
Date: 2004-10-18
URL: http://mrutc.org/outreach/mqa/library/docs/NE/Pavement Maintenance Manual.pdf

New Mexico Department of Transportation Condition Assessment and Decision Tables 
Category: Rating manual
Description: The Condition Assessment Table is used to answer two major questions related to the highway infrastructure as follows: What is the condition of the roadway segment? and Are those conditions consistent throughout the corridor? The Decision Table works in conjunction with the Performance and Planning Matrix to guide decision makers to the program and funding eligibility of a roadway segment or project.
Submitted by: Dennis Ortiz
State: NM
Date: 2004-09-30
URL: http://mrutc.org/outreach/MQA/doclib/docs/NM/NMDOTConditionAssessment.doc

New Mexico Department of Transportation Roadway System Performance and Planning Matrix 
Category: Performance measures
Description: The Performance and Planning Matrix is a guide that is used in aiding design engineers, operations engineers, and management in making decisions that best focus limited funding resources to portions of the roadway system which are most beneficial to the State of New Mexico and the motoring public.
Submitted by: Dennis Ortiz
State: NM
Date: 2004-09-30
URL: http://mrutc.org/outreach/MQA/doclib/docs/NM/NMDOTMatrixTables.doc

NY Trend Graphs 
Category: MQA Reports & presentation
Description: NYSDOT Roadside Quality Assurance Rating Trends 1999 - 2007
Submitted by: Brad Allen
State: NY
Date: 2008-10-03
URL: http://mrutc.org/outreach/MQA/library/docs/NY/NY Trend Graphs.xls

NY 2007 Data Summary 
Category: MQA Reports & presentation
Description: 2007 NYSDOT Roadside Quality Assurance - Analysis of Regional Data
Submitted by: Brad Allen
State: NY
Date: 2008-10-03
URL: http://mrutc.org/outreach/MQA/library/docs/NY/NY 2007 Data Summary.xls

ROADSIDE AND TRAFFIC QUALITY ASSURANCE CONDITION ASSESSMENT 
Category: Rating Sheet
Description: This document provides quantitative scores for MQA features in roadside and traffic quality categories.
Submitted by: Brad Allen
State: NY
Date: 2008-10-03
URL: http://mrutc.org/outreach/mqa/library/docs/NY/NY ROADTRAFSS2001.pdf

NYSDOT TRANSPORTATION MAINTENANCE DIVISION REST AREA QUALITY ASSURANCE CONDITION ASSESSMENT 
Category: Rating Manual
Description: This document provides an outline of how to score features in the rest area category.
Submitted by: Brad Allen
State: NY
Date: 2008-10-03
URL: http://mrutc.org/outreach/mqa/library/docs/NY/NY QARESTAR.pdf

NYSDOT TRANSPORTATION MAINTENANCE DIVISION REST AREA QUALITY ASSURANCE CONDITION ASSESSMENT 
Category: Rating Sheet
Description: This document provides quantitative scores for MQA features in the roadside categories.
Submitted by: Brad Allen
State: NY
Date: 2008-10-03
URL: http://mrutc.org/outreach/mqa/library/docs/NY/NY QARESTSS.pdf

New York Maintenance and Operation Plan 
Category: MQA Reports
Description: A comprehensive spreadsheet of assets, estimated costs, activities and MQA categories for New York
Submitted by: Brad Allen
State: NY
Date: 2008-05-19
URL: http://www.mrutc.org/outreach/mqa/library/docs/NY/Statewide Final MOP 6-13-07.xls

Hearing the Silence: Putting Maintenance First - A semiosis 
Category: Other
Description: PowerPoint presentation given in Session 12: From Conditions to Dollars, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Steve Wilcox, New York DOT
State: NY
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session12wilcox.ppt#1

NYSDOT Paving Project Quality Assurance Assessment 
Category: Rating manual
Description: This document is NYSDOT Paving Project Quality Assurance Assessment Rating Guidelines. This guideline include scoring instructions for paving projects. Details about each rated item’s conditions are also included in this document.
Submitted by: Steve Wilcox
State: NY
Date: 2004-05-11
URL: http://mrutc.org/outreach/mqa/doclib/docs/NY/PavementRatingGuideline-paveqa3.pdf

NYSDOT Rest Area Quality Assurance Condition Assessment 
Category: Rating sheet
Description: This document is NYSDOT’s Rest Area Quality Assurance Condition Assessment. This document includes a list of Rest Area features to be rated. Scorings are from A to F. The document also includes the weight percentage of each feature needed to calculate the overall score.
Submitted by: Steve Wilcox
State: NY
Date: 2004-05-11
URL: http://mrutc.org/outreach/mqa/library/docs/NY/RestAreaRatingSheet-qarestss.pdf

NYSDOT Rest Area Quality Assurance Condition Assessment 
Category: Rating manual
Description: This document is NYSDOT’s Rest Area Quality Assurance Condition Assessment Rating Guidelines. This document includes a scoring sheet and guidelines for a rest area. Details about the condition of rated items are also available.
Submitted by: Steve Wilcox
State: NY
Date: 2004-05-11
URL: http://mrutc.org/outreach/mqa/doclib/docs/NY/RestAreaRatingGuideline-qarestar.pdf

NYSDOT Transportation Maintenance Division Paving Project Quality Assurance Condition Assessment 
Category: Rating sheet
Description: This document is NYSDOT Paving Project Quality Assurance Condition Assessment Score Sheet. The score sheet lists all features in a paving project, which can be graded from A to E. Also included are the weight percentages of each feature, needed to calculate the overall score.
Submitted by: Steve Wilcox
State: NY
Date: 2004-04-15
URL: http://mrutc.org/outreach/mqa/library/docs/NY/PavementScoringSheet-paveqas3.pdf

NYSDOT Transportation Operations Bridge Maintenance Quality Review 
Category: Rating sheet
Description: This document is NYSDOT Bridge Maintenance Quality Review rating sheet. In addition to the rating sheet, this document also includes the rating guide with complete descriptions of items to be rated.
Submitted by: Steve Wilcox
State: NY
Date: 2004-04-15
URL: http://mrutc.org/outreach/MQA/library/docs/NY/BridgeRatingSheet-qarmonew.pdf

NYSDOT Transportation Maintenance Division Roadside And Traffic Quality Assurance Condition Assessment Score Sheet 
Category: Rating sheet
Description: This document is NYSDOT Roadside and Traffic Quality Assurance Condition Assessment Score Sheet. This score sheet includes general scoring instructions for rating traffic quality features, complete with special scoring instructions for each particular feature. Scores range from 4 (Excellent) to 1 (poor).
Submitted by: Steve Wilcox
State: NY
Date: 2004-04-15
URL: http://mrutc.org/outreach/mqa/library/docs/NY/RoadsideandTrafficScoringSheet-roadtraf.pdf

Defining Desired Outcomes 
Category: Maintaining Quality
Description: How Ohio is using condition measures and specific goals to focus and manage its workforce. An overview of Roadside Inspection, GIS Deficiency Mapping, Performance Index and District and County Work Plans.
Submitted by: Mike McColeman
State: OH
Date: 2008-02-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\OH\Webinar January 2008 Maintenance Levels of Performance.ppt

Defining Desired Outcomes 
Category: Other
Description: PowerPoint presentation given in Session 13: Using Measures to Manage, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: MIke McColeman; Ohio DOT
State: OH
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session13mccoleman.ppt#1

Maintenance Quality Survey Manual 
Category: Rating manual
Description:
Submitted by: Mike McColeman
State: OH
Date: 2004-10-19
URL: http://mrutc.org/outreach/MQA/library/docs/OH/Revised MQS Manual July 4, 2004.pdf

Maintenance Efficiency Exception Report 
Category: MQA Reports
Description: This document contains the cost per unit for each of the field data repairs such as Crack Sealing, Signal Inspection, Roadway Betterment, Pavement Jacking, and the like. Three different costs values are shown for each repair, the average costs the highest cost, and the lowest cost. Also shown are the district costs for these repairs if they are available.
Submitted by: Mike McColeman
State: OH
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/OH/Maintenance Efficiency Exception 3-31-2004.pdf

Vegetative Management Inspection Log 
Category: Rating sheet
Description: A template for surveyors to inspect the vegetation on urban and rural interstate/non-interstate roads.
Submitted by: Kevin Bloss
State: OK
Date: 2008-06-18
URL: http://mrutc.org/outreach/MQA/library/docs/OK/Log Sheet rev. 5-31-7.xls

Monitoring Manual for Area Maintenance Contracts 
Category: Rating Manual
Description: The Ministry's tool for assisting Contract Administrators in monitoring and documenting Contractor's performance and adherence to the contract.
Submitted by: Mike Houle
State: ON
Date: 2008-03-07
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\ON\AMC Monitoring Manual V[1].14 Nov 07.doc

Privatization of Maintenance in Ontario 
Category: Other
Description: Powerpoint presentation given in Session 2: Tools for Moving Forward: Case Studies, of the MQA Peer Exchange held in Madison Wisconsin. October 11-13, 2004.
Submitted by: Sonya Skinner; Ontaio Ministry of Transportation
State: ON
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session2skinner.ppt#1

Bare Pavement Data Collection System - 1 
Category: Rating manual
Description: This document contains the instructions for inputting data to the Bare Pavement System Data Collection System. Screenshots of the system and step-by-step instructions are provided.
Submitted by: Mike Houle
State: ON
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/ON/bpvtinst.doc

Bare Pavement Data Collection System - 2 
Category: Rating manual
Description: This document contains the instructions for use the Bare Pavement System Data Collection System. Screenshots from the Data Collection System are provided with complete step-by-step instructions on how to navigate through and use the system.
Submitted by: Mike Houle
State: ON
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/ON/bpvtinst2.doc

Performance Measures-Maintenance Operations 
Category: MQA Reports
Description: This document is a draft report of the Performance Measures-Maintenance Operations Bare Pavement System, which is a part of the Ministry’s Performance Measuring Project in Ontario. The documents explained the background of the Performance Measures program, how the Bare Pavement System was developed, and how it was implemented. The main content is the charts and summary report of the Bare Pavement System from 2001-2002.
Submitted by: Mike Houle
State: ON
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/ON/bpdraft2001-02.doc

Bare Pavement Data Collection Sheet 
Category: Performance measures
Description: This document contains the user instructions for the Bare Pavement System Data Collection Sheet. The document includes the introduction to the Bare Pavement System, an explaination as to how performance measures are related, and how measures are important to bring back highway condition back to bare pavement after a winter storm. This document also contains definition of event types, bare pavement lost/ending, and the collection sheet that are used for collecting data.
Submitted by: Mike Houle
State: ON
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/ON/perfinstruct.doc

Penn Dot's Winter MQA: Where we've been, what we learned, what's for tomorrow? 
Category: Other
Description: Powerpoint presentation given in Session 3: Winter Operations, of the MQA Peer Exchange held in Madison Wisconsin. October 11-13, 2004.
Submitted by: Alfred Uzokwe; Penn DOT
State: PA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session3uzokwe.ppt#1

Maintenance Efficiency and Cost Effectiveness 
Category: Other
Description: PowerPoint presentation given in Session 12: From Conditions to Dollars, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Bob Peda; Pennsylvania DOT
State: PA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session12peda.ppt#1

Crack Sealing Quality Assurance Sheet 
Category: Rating sheet
Description: This document evaluates two separate categories, A (crack characteristics and work site safety) and B (pavement temperature and traffic control). Using provided indicators each category can be ranked from 0 – 5. Category A elements are assigned a weighted factor of 0.80 and Category B a weighted factor of 0.20.
Submitted by: Bruce Harter
State: PA
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/PA/QA - M-7128 Crack Seal.pdf

Shoulder Cutting Quality Assurance Sheet 
Category: Rating sheet
Description: This document evaluates various elements each assigned to Category A or B. Category A elements include slope, width, and longitudinal grade. These elements are given a weighted factor of 0.7. Category B factors are given a weighted factor of 0.3 and include elements such as quality of life, and environmental element. Overall activity ratings range from automatic unsatisfactory to exceed expections (0-5).
Submitted by: Bruce Harter
State: PA
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/PA/QA - M-7215 Shoulder Cutting.pdf

Pipe Replacement Quality Assurance Sheet 
Category: Rating sheet
Description: This document evaluates three categories of elements, Category A, B and C. Each category is rated on a scale from automatic unsatisfactory to exceed expectations. To determine overall scores Category A elements are assigned a weighted factor of 0.5, Category B (0.3) and Category C (0.2). Additionally, this sheet evaluates related work zone and traffic control conditions.
Submitted by: Bruce Harter
State: PA
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/PA/QA - M-7324 Pipe Replacement.pdf

Crack Sealing Quality Assurance Sheet 
Category: Rating sheet
Description: This document evaluates two separate categories, A (crack characteristics and work site safety) and B (pavement temperature and traffic control). Using specific indicators each category can be rankedfrom 0 – 5 (automatic unsatisfactory to exceeds expectations). Category A elements are given a weighted factor of 0.80 and Category B a weighted factor of 0.20.
Submitted by: Bruce Harter
State: PA
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/PA/QA - M-7128 Crack Seal.pdf

Maintenance Assessment Program Report 
Category: MQA Reports & presentation
Description: The South Carolina Department of Transportation has surveyed and evaluated the condition of the state’s highway system in order to identify the current level of service being provided and estimate the amount of work necessary to accomplish the various levels of service. In this report, funding estimates are also calculated to obtain each level of service.
Submitted by: David Cook
State: SC
Date: 2008-10-03
URL: http://mrutc.org/outreach/mqa/library/docs/SC/South Carolina Department Of Transportation Maintenance Assessment Program (MAP) Report.doc

Drainage Structure Performance Measures 
Category: Performance measures
Description: This document is used by the SCDOT to evaluate conditions of drainage structures including: crossline pipe, driveway pipe, curb and gutter/valley gutter, drop inlets/catch basins and misc. structures. It identifies drainage structures, condition indicators, performance measures, and levels of service.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Performance Measures (Drainage Structure).pdf

Pavement Markings Performance Measures 
Category: Performance measures
Description: This document contains the evaluation criteria used by the SCDOT to determine the condition of pavement markings in primary and secondary highways and interstates including: raised pavement markers, thermoplastic, paint, and words and symbols. It indicates types of pavement markings, condition indicators, performance measures, and service levels.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Performance Measures (Pavement Markings).pdf

Pavement Performance Measures 
Category: Performance measures
Description: This document is used by the SC DOT to evaluate pavement performance. Condition indicators are listed for potholes, patching, PQI and width in addition to performance measures and service levels.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Performance Measures (Pavement).pdf

Roadside Performance Measures 
Category: Performance measures
Description: This document lists condition indicators for roadside performance including: brush/tree control, mowing, limb height, litter debris, guardrail vegetation, turf condition, sidewalk and sidewalk vegetation along with performance measures and service levels.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Performance Measures (Roadside).pdf

Shoulders and Ditch Performance Measures 
Category: Performance measures
Description: This document contains the performance measures used by the SCDOT to determine the condition of shoulders and ditches. Condition indicators are listed for high/low shoulders, blocked ditches and lateral ditches along with performance measures and service levels.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Performance Measures (Shoulders & Ditch).pdf

Signs Performance Measures 
Category: Performance measures
Description: This document contains the evaluation criteria used by the SCDOT to determine the condition of signs. Condition indicators are listed for sign age, reflectivity, fading, damage or missing signs along with performance measures and service levels.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Performance Measures (Signs).pdf

Maintenance Assessment Program Manual 
Category: Rating manual
Description: This is the Maintenance Assessment Program Manual used by the South Carolina DOT. It outlines the methodology for collecting data about state highway conditions including: pavement, shoulders/ditches, drainage structures, roadsides, signs, pavement markings, and guardrails.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/SCDOT Maintenance Assessment Program Manual.pdf

Maintenance Assessment Program Survey Form 
Category: Rating sheet
Description: This rating sheet is used by the SCDOT Maintanence Assessment Program to evaluate state highway conditions. It lists several elements including: pavement, drainage structures, shoulders/ditches, roadside, pavement markings, and guardrail. It allows assessors to take inventory and rate conditions.
Submitted by: Kenny Eargle
State: SC
Date: 2004-09-08
URL: http://mrutc.org/outreach/MQA/library/docs/SC/Survey Form.pdf

Rest Area Performance Appraisal 
Category: Rating sheet
Description:
Submitted by: John Forman
State: SD
Date: 2004-09-14
URL: http://mrutc.org/outreach/mqa/library/docs/SD/OM-1999-03.doc

MRI Training Manual 
Category: Rating Manual
Description: This manual is designed to assist personnel that are responsible for conducting the field surveys for the Maintenance Rating Program. The Maintenance Rating Program is a method of conducting surveys of all maintenance assets on randomly selected roadway segments to determine the overall condition of the roadway network. The information obtained from these surveys should be used to schedule and prioritize routine or contracted maintenance activities in order to provide a uniform level of service across the state which meets established Departmental policies.
Submitted by: Chris Harris
State: TN
Date: 2008-03-10
URL: http://mrutc.org/outreach/mqa/library/docs/TN/MRI Training Manual_2006.pdf

TN_DOT A Brief Overview of the Proposed Maintenance Rating Program 
Category: Rating manual
Description: This document is an overview of the Maintenance Rating Program in Tennessee DOT. The overview covers everything about the Maintenance Rating Program, from the background of the program, how the facilities are divided into three facility types (Full Access controlled, US routes, Non-US Routes), and how the facility types are divided into five elements (Traveled Pavement, Shoulder, Drainage, Traffic Services and Roadside). Also explained is how each element has features that are characteristics to an individual element. Additionally, the document also explained how to calculate Level of Service rating, and includes samples of feature conditions definition and sample rating sheets that are used for inspections.
Submitted by: Chris Harris
State: TN
Date: 2005-05-12
URL: http://mrutc.org/outreach/mqa/library/docs/TN/MaintenanceRatingProgramOverview.pdf

TN_DOT Tennessee's Maintenance Rating Program 
Category: Other
Description: This file contains the presentation about the Tennessee DOT’s Maintenance Rating Program. The presentation explains Condition Assessment and its components, and the facility types that are inspected. Also described are the elements to be assessed, their characteristics and performance standards. Samples of inspection forms and score summaries are also included.
Submitted by: Chris Harris
State: TN
Date: 2005-05-12
URL: http://mrutc.org/outreach/mqa/library/admin/docs/TN/MRIPresentationforTSCPA.pdf

TN_DOT Tennessee's Maintenance Rating Program 
Category: Other
Description: This file contains the presentation about the Tennessee DOT’s Maintenance Rating Program. The presentation explains Condition Assessment and its components, and the facility types that are inspected. Also described are elements and their characteristics and performance standards. Samples of inspection forms and score summaries are also included.
Submitted by: Chris Harris
State: TN
Date: 2005-05-12
URL: http://mrutc.org/outreach/mqa/library/admin/docs/TN/MRIPresentationforTSCPA.pps

TN_DOT Maintenance Rating Program Manual 
Category: Training Materials
Description: This document is the Maintenance Training Program Manual for the Field Survey Data Collection in Tennessee DOT. The manual includes an abstract that explains the whole manual, terminology definition, the survey sample selection method, the data collection method, crew organization and responsibilities, equipment and supplies. The manual also includes the instructions on how to complete the inspection forms. Additionally, the manual contains the definitions of all elements that are to be inspected, and the maintenance condition standards for features in the element. A sample of the rating forms is also included.
Submitted by: Chris Harris
State: TN
Date: 2005-05-12
URL: http://mrutc.org/outreach/mqa/library/admin/docs/TN/MRITrainingManual.pdf

Texas Maintenance Assessment Program 
Category: MQA Reports
Description: This document provides a brief overview of the Texas MAP. It details the features that are measured and relevant level of service summaries.
Submitted by: David Bennett
State: TX
Date: 2008-10-03
URL: http://mrutc.org/outreach/MQA/library/docs/TX/TxMAP.ppt

The Use of ConditionAssessments to Improve Maintenance Level of Service in Texas 
Category: MQA Reports
Description: Powerpoint presentation given in Session 2: Tools for Moving Forward: Case Studies, of the MQA Peer Exchange held in Madison Wisconsin. October 11-13, 2004.
Submitted by: Joe Graff; Texas DOT
State: TX
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session2graff.ppt#1

Statewide Component Scores 
Category: MQA Reports
Description: This document shows the TxMAP ratings for all field data features, such as shoulders, pavement, raised markers, and the like. This report is dated in 2000. The chart shows the statewide ratings for more than 20 features as a percentage.
Submitted by: Joe Graff
State: TX
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/TX/Statewide.xls

District Overall Scores 
Category: MQA Reports
Description: This document shows the TxMAP ratings for three highway types: US, SH, and FM, and the overall ratings in all districts, dated October 2000. The chart shows these ratings for all Non-Interstate Highways in the districts as a percentage.
Submitted by: Joe Graff
State: TX
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/TX/NonInterState.xls

Highway Overall Scores 
Category: MQA Reports
Description: This document shows the TxMAP summary report for three highway types, US, SH, and FM, dated October 2000. The chart shows overall ratings for these three different types of Non-Interstate Highways in a percentage format.
Submitted by: Joe Graff
State: TX
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/TX/HighwaySummarry.xls

Component Summary 
Category: MQA Reports
Description: This document shows the TxMAP summary report for all districts in the state, dated October 2000. The chart shows ratings for three different elements: pavement, traffic, and roadside. Also shown are the overall ratings for a particular district. All the ratings are in a percentage format.
Submitted by: Joe Graff
State: TX
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/TX/ComponentSummary.xls

TX-TxMAP Commission Briefing 
Category: Rating manual
Description: This document is the report from the Texas DOT’s commission briefing about Texas Maintenance Assessment Program (TxMAP). It describes the TxMAP's background, the TxMAP process, benefits, costs, and results. This document also includes an example of the TxMAP inspection form.
Submitted by: Joe Graff
State: TX
Date: 2004-06-02
URL: http://mrutc.org/outreach/mqa/library/admin/docs/TX/TxMAPCommission2.doc

MMQA Manual Revision 
Category: Rating Manual
Description: Maintenance performance is measured and reported in terms of a Level of Maintenance (LOM), expressed as a letter grade A, B, C, D, or F. At the statewide level, a target LOM (A through C) is established for each of the MMQA+ activities. Each maintenance station divides each route for which it has responsibility into one or more segments. Following the guidelines in this manual, station personnel conduct inspections of each route segment, and record both the total number of features to be maintained within the activity subgroup on the segment, and the total number of deficient features. The inspection data are entered into the MMQA+ software, which calculates a LOM (A through F). Once the data are entered, the software can be used to print reports that help maintenance managers at all levels to effectively manage the resources at their disposal.
Submitted by: Vincent Liu
State: UT
Date: 2008-03-28
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\UT\MMQA Manual Revision 09052007.pdf

Subgroup Target vs Actual LOM 
Category: MQA Reports
Description: Comparing Level of Maintenance from a target year to previous years.
Submitted by: Vincent Liu
State: UT
Date: 2008-03-28
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\UT\3yrcomp.pdf

Maintenance Management and Quality Assurance (MMQA) Using Ratings to Move Dollars 
Category: Other
Description: PowerPoint presentation given in Session 13: Using Measures to Manage, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Lloyd Neeley; Utah DOT
State: UT
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session13neeley.ppt#1

Inspection Scorecard 
Category: Rating sheet
Description: This document is the inspection worksheet for Utah DOT’s MMQA+ (Maintenance Management Quality Assurance Plus) program. The first page of this worksheet is used to fill in information about field data, which are grouped into Non-Hard Surface Maintenance, Roadside Maintenance, Vegetation Control, Drainage and Slope Repair, and Traffic Services. The second page of the worksheet contains inspection form for bridges.
Submitted by: Vincent Liu
State: UT
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/UT/Blank Scorecard.pdf

Inspection Input Screenshot 
Category: Rating sheet
Description: This is the screenshot of input form for Utah DOT’s MMQA+ (Maintenance Management Quality Assurance Plus) program.
Submitted by: Vincent Liu
State: UT
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/UT/Scoring.doc

Station LOM Report - Fiscal Year 2004 
Category: MQA Reports
Description: This document contains sample of LOM report for a particular inspection station. In the report, field data are divided into subgroups of field data (Snow and Ice control, Shoulder work, Litter pickup, etc). Each subgroup has four values, two for the proposed and actual rating, and two for the proposed and actual LOM. The actual rating and LOM are also averaged to find the values for the group, and also shown are the values for regional and statewide average.
Submitted by: Vincent Liu
State: UT
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/UT/LOM report.pdf

Maintenance Management Quality Assurance Plus - Guide Book 
Category: Rating manual
Description: This document is the guidebook for Maintenance Management Quality Assurance Plus (MMQA+) program. Field data are grouped by the following categories: Snow and Ice, Non-Hard Surface Maintenance, Roadside Maintenance, Vegetation Control, Drainage and Slope Repair, Structure Maintenance, and Traffic Services. This document contains the detail information about the field data group, including the definition of conditions and also sample photographs of each condition.
Submitted by: Vincent Liu
State: UT
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/UT/MMQA+ Guide Book.doc

Data Collection Manual 
Category: Rating manual
Description: This document is the Data Collection Manual for Virginia DOT’s Asset Management Program. The manual contains the description of the asset being collected, the information to quantify inventory data, the information to determine current level of serviceability, and the actual photographs of condition. Also included are the guidelines to evaluate assets, which are grouped as Shoulder, Drainage, and Traffic. Additionally, the field and safety procedures for inspections are also explained in this document.
Submitted by: Charles Larson
State: VA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/VA/RCA2-Manual-v2.0-L.doc

RCA II Worksheet 
Category: Rating sheet
Description: This document is the rating sheet for Virginia DOT field inspections.
Submitted by: Charles Larson
State: VA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/VA/RCAIIWorksheet.doc

Map Field Data Collection Form 
Category: Data Collection
Description: An important part of the Maintenance Accountability Process (MAP) is regular field condition surveys conducted on the highway system. The surveys assess the maintenance service levels that exist at a given point in time. The purpose of this manual is to document the procedures for consistent data collection.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/mgmt/Fall06MAP_FD.pdf

2007 - 2009 MAP Targets 
Category: Maintenance Accountability
Description: Targets for maintenance accountability.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/07-09TargetBarchart.xls

2007 Field Data Collection Manual 
Category: Data Collection
Description: An important part of the Maintenance Accountability Process (MAP) is regular field condition surveys conducted on the highway system. The surveys assess the maintenance service levels that exist at a given point in time. Data for the traveled lane is collected by the Washington State Pavement Management System. The purpose of this manual is to document the procedures for consistent data collection on paved shoulders, drainage, roadside, traffic items and bridges.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/2007FieldDataCollectionManual.pdf

August 2004 Complete MAP Manual 
Category: Maintenance Accountability
Description: The Maintenance Accountability Process is a continuous improvement process that parallels the Department’s\r\nseven step Quality Blue Print, and is consistent with WSDOT’s Strategic Plan. It provides the tools to link strategic planning, the budget, and maintenance service delivery. It essentially provides the means for evaluating the effectiveness of the\r\nprogram, and program accountability.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/MAP_Manual_0201.pdf

2005 Customer Survey 
Category: Data Collection
Description: The Washington State Department of Transportation (WSDOT) was interested in evaluating customer satisfaction with state highway maintenance activities. In order to obtain public input, information regarding perceptions of maintenance activities in general, and public priorities in particular needed to be obtained. In addition, WSDOT wanted to compare customer perceptions in 2005 with those from the year 2000 survey, thereby allowing for a trend analysis.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/Final2005MaintCusSurveyReport.pdf

2006 Bridge Data Collection Form 
Category: Data Collection
Description: An important part of bridge maintenance is regular condition surveys conducted on the bridge system. The surveys assess the maintenance service levels that exist at a given point in time.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/mgmt/BridgeData.pdf

2007-2009 Statewide LOS Prioroties 
Category: Data Collection
Description: This document identifies maintenance priorities and Levels of Service for the state of Washington.
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/2007-2009BalancedLOSPriorities.pdf

2007 Washington Statewide MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/StatewideBarchart&SLrpt.pdf

2007 Washington Northwest MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/NWSp07Barcharts&SLrpt.pdf

2007 Washington North Central MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/NCSp07Barcharts&SLrpt.pdf

2007 Washington Olympic MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/OLSp07Barcharts&SLrpt.pdf

2007 Washington Southwest MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/SWSp07Barcharts&SLrpt.pdf

2007 Washington South Central MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/SCSP07Barcharts&SLrpt.pdf

2007 Washington Eastern MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/EASp07Barcharts&SLrpt.pdf

2006 Washington Statewide MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06StatewideBarchart.pdf

2006 Washington Northwest MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06NWBarchartAll.pdf

2006 Washington North Central MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06NCBarchartAll.pdf

2006 Washington Olympic MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06OLBarchartAll.pdf

2006 Washington Southwest MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06SWBarchartAll.pdf

2006 Washington South Central MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06SCBarchartAll.pdf

2006 Washington Eastern MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/cy06EABarchartAll.pdf

Washington 2005 Statewide MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/State05Allfinalreports.pdf

Washington 2005 Northwest MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/NW05Allfinalreports.pdf

Washington 2005 North Central MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/NC05Allfinalreports.pdf

Washington 2005 Olympic MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/OL05Allfinalreports.pdf

Washington 2005 Southwest MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/SW05Allfinalreports.pdf

Washington 2005 South Central MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/SC05Allfinalreports.pdf

Washington 2005 Eastern MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/EA05Allfinalreports.pdf

Washington 2005 Budget Bar Chart for MAP Service Level Reports 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/mgmt/BudgetBarchart.xls

Washington Statewide 2004 Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/Statewidefinal04.pdf

Washington Northwest 2004 Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/NW04final.pdf

Washington North Central 2004 Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/NCfinal.pdf

Washington Olympic 2004 Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/OLfinal.pdf

Washington Southwest 2004 Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/SWfinal.pdf

Washington South Central 2004 Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/SCfinal.pdf

Washington 2004 Eastern MAP Service Level Report 
Category: Maintenance Accountability
Description:
Submitted by: Washington State Department of Transportation
State: WA
Date: 2007-12-11
URL: http://www.wsdot.wa.gov/maintenance/pdf/EAfinal.pdf

Multiple Performance Measures for Snow and Ice Control 
Category: Other
Description: Powerpoint presentation given in Session 3: Winter Operations, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Rico Baroga; WSDOT
State: WA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session3baroga.ppt#1

Technology Choices for Data Collection and Condition Assesement 
Category: Other
Description: PowerPoint presentation given in Session 7: Data Collection and Condition Assessment Technology, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Len Schultz; Washington State DOT
State: WA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session7schultz.ppt#1

Using Measures to Tell Your Story to the Public and Legislature 
Category: Other
Description: PowerPoint presentation given in Session 10: Using Measures to Listen to the Public and Talk to the Public, of the MQA Peer Exchange held in Madison Wisconsin, October 11-13, 2004.
Submitted by: Rico Baroga; Washington State DOT
State: WA
Date: 2004-10-20
URL: http://www.mrutc.org/outreach/MQA/conference/session10baroga.ppt#1

Snow and Ice Data Collection Form 
Category: Rating sheet
Description: This sheet contains forms used for snow and ice inspection. It includes the feature descriptions, condition indicators for each feature, and also inspection conditions such as “Sample Time range: 5:00 am to 9:00 am twice weekly”. This sheet also includes event definition, whether it is a freezing rain, freezing fog, or snow.
Submitted by: Rico Baroga
State: WA
Date: 2004-10-05
URL: http://mrutc.org/outreach/MQA/library/docs/WA/MAP S&I Data Collection Form.pdf

2000 Maintenance Customer Survey Report 
Category: MQA Reports
Description: This document is the summary report for the Washington State DOT Maintenance Customer Survey. The purpose, methodology, sampling, and data processing and analysis for the customer survey are explained. The description of the sample data is also included. In addition to the report itself, this document also includes the survey form and a comparison to the 1995 survey.
Submitted by: Rico Baroga
State: WA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/WA/2000CustSurvey.pdf

Activity Service Level Targets and Service Levels Delivered 
Category: Rating sheet
Description: This document is the 2003 report for Washington State DOT’s Maintenance Accountability Process (MAP) program. This document contains detail service level report in the Eastern Region for activities that are grouped by: Roadway, Drainage, Roadside and Vegetation, Bridge and Urban Tunnel, Snow and Ice Control, Traffic Control, and Rest Area.
Submitted by: Rico Baroga
State: WA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/WA/EACY03MAPSLREPORT.pdf

Maintenance Accountability Process - Manual 
Category: Performance measures
Description: This document is the manual for Washington State Department of Transportation’s Maintenance Accountability Process (MAP) program. It explains the background, history and the structure of the MAP program. The manual describes the way to measure performance and service levels, inventory planning, and accountability models for fiscal years 1996-1998. It also includes the inspection forms that are used for field and bridge inspections.
Submitted by: Rico Baroga
State: WA
Date: 2004-07-28
URL: http://mrutc.org/outreach/MQA/library/docs/WA/MAP_Manual_0201.pdf

Maintenance Accountability Process - Field Data Collection Manual 
Category: Rating manual
Description: An important part of the Maintenance Accountability Process (MAP) is regular field condition surveys conducted on the highway system. The surveys assess the maintenance service levels that exist at a given point in time. The purpose of this manual is to document the procedures for consistent data collection.
Submitted by: Rico Baroga
State: WA
Date: 2004-07-12
URL: http://mrutc.org/outreach/MQA/library/docs/WA/Fieldmanual03012.pdf

Moving On Down the Road 
Category: Training Materials
Description: The purpose of this 1-day refresher workshop is to: (1) review what the Compass program has accomplished so far; (2) update you on the status of the Compass program; (3) practice rating the roads to ensure we’re all rating the same thing the same way; (4) collect and trade tips and tricks on the most efficient and effective ways to perform the ratings; and (5) review changes to the database.
Submitted by: Scott Bush
State: WI
Date: 2008-10-03
URL: http://mrutc.org/outreach/MQA/library/docs/WI/Compass Refresher1.doc

Compass Rating Manual 
Category: Rating Manual
Description: This document explains how to rate features in order to keep the data consistent and reliable.
Submitted by: Scott Bush
State: WI
Date: 2008-10-03
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\compass manual_summer 2008_proof 2.pdf

Compass Brochure 
Category: Advertising
Description: The Compass brochure describes in a succinct manner the benefits that a program like Compass brings to Wisconsin. It is geared toward MQA workers and administrators at the county and state level.
Submitted by: Scott Bush
State: WI
Date: 2008-10-03
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\

2008 Compass Rating Sheet 
Category: Rating Sheet
Description: A rating sheet for field data collection workers.
Submitted by: Scott Bush
State: WI
Date: 2008-10-03
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\2008 Rating Sheet.doc

Getting in the Driver’s Seat Day One 
Category: Training materials
Description: The purpose of the 2-day workshop is to prepare the members of the Compass Ratings Team to assess and document the degree to which four elements meet specific standards. Day One will introduce the Compass program; define the four elements; provide practice in rating specific features of the four elements; and review what the Compass program has accomplished so far. The members of the ratings teams should leave the workshop confident in their ability to consistently evaluate the four elements according to the defined standards and enter their results into the Compass database.
Submitted by: Scott Bush
State: WI
Date: 2008-10-03
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\Day One 2-DayFinal 2008.doc

Getting in the Driver’s Seat Day Two 
Category: Training Materials
Description: During this session, the participants will: 1. discuss the “Price Tags” initiative to quantify costs to improve feature conditions 2. conduct measurements for shoulders and drainage; 3. conduct measurements for roadsides and traffic control and safety; 4. apply a consistent procedure to evaluate and document measurements, using the rating sheet; 5. critique their results; 6. practice entering rating data onto their laptops; and 7. discuss the rating plan and report submittal deadline.
Submitted by: Scott Bush
State: WI
Date: 2008-10-03
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\Day Two 2-DayFinal 2008.doc

2006 COMPASS Final Report 
Category: Maintenance, Traffic and Operations Conditions
Description: The Compass Operational Report is issued annually to identify the condition of Wisconsin’s state highway network. The primary audience for this report includes Operations Supervisors and Operations Managers at the Wisconsin Department of Transportation (WisDOT) and partner organizations including the 72 counties. Compass reports are used to understand trends and conditions, prioritize resources, and set future target condition levels for the state highway system. As more information is gathered, data will also be used to illustrate and understand the consequences of funding and policy shifts, and to demonstrate accountability to decision-makers at WisDOT and in the State Legislature. This report includes data on bridges, traveled ways, shoulders, drainage, roadsides, selected traffic devices, and specific aspects of winter operations. It is important to note information not contained in this report when using it to make decisions. It does not include measures of preventive maintenance, operational services (like traveler information and incident management), or electrified raffic assets (like signals and lighting). The first section of this report is an executive overview, a condensed version of the full report for executive managers in WisDOT.
Submitted by: Scott Bush
State: WI
Date: 2008-02-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\2006 Compass Report Final.pdf

2007 Compass Rating Sheet 
Category: Rating Sheets
Description:
Submitted by: Scott Bush
State: WI
Date: 2008-02-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\2007-rating-sheet.pdf

Compass Program: Getting in the Driver's Seat Day 1 
Category: Rating manual workshop
Description: The purpose of the 2-day workshop is to prepare the members of the Compass Ratings Team to assess and document the degree to which four elements meet specific standards. Day One will introduce the Compass program; define the four elements; provide practice in rating specific features of the four elements; and review what the Compass program has accomplished so far. The members of the ratings teams should leave the workshop confident in their ability to consistently evaluate the four elements according to the defined standards and enter their results into the Compass database.
Submitted by: Scott Bush
State: WI
Date: 2008-02-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\Day One 2-DayFinal.doc

Compass rating: Getting into the driver's seat Day Two 
Category: Rating manual workshop
Description: The purpose of the 2-day workshop is to prepare the members of the Compass Ratings Team to assess and document the degree to which four elements meet specific standards. Day Two will be devoted to rating practice at two different on-site road segments. Their results will be evaluated to ensure rating consistency. They will also practice entering their ratings into the Compass database. The members of the ratings teams should leave the workshop confident in their ability to consistently evaluate the four elements according to the defined standards and enter their results into the Compass database.
Submitted by: Scott Bush
State: WI
Date: 2008-02-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\Day Two 2-DayFinal.doc

Compass rating refresher 
Category: Compass rating workshop
Description: The morning will be devoted to reviewing the status of the program, refreshing your memory on key points in the Rating Manual and Rating Sheet, and practicing rating the roads with the Compass standards. The afternoon will be devoted to identifying tools and techniques for efficiently rating the roads, reviewing significant changes that have been made to make the Compass database more effective, and recertifying you as Compass raters.
Submitted by: Scott Bush
State: WI
Date: 2008-02-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\Compass RefresherFinal.doc

2007 Compass Rating Manual 
Category: Rating Manual
Description: Rating Manual for maintance conditions of Wisconsin highways
Submitted by: Scott Bush
State: WI
Date: 2008-01-01
URL: \\128.104.196.48\mrutc\outreach\MQA\library\docs\WI\2007-rating-manual.pdf

Operational Report - Wisconsin State Highway 2004 Maintenance, Traffic and Operations Conditions 
Category: MQA Reports
Description: This report is intended for operations managers in WisDOT and partner organizations. It is issued annually to provide information on the condition of Wisconsin’s state highways. The information in these reports is already being used to help understand trends and conditions, prioritize resources, and set target future condition levels for our highway system.
Submitted by: WisDOT
State: WI
Date: 2005-03-16
URL: http://mrutc.org/outreach/MQA/library/docs/WI/HwyOpsOpsReport2004.pdf

2004 Compass Annual Report Preview - Signs 
Category: MQA Reports
Description:
Submitted by: Alison Lebwohl
State: WI
Date: 2004-09-22
URL: http://mrutc.org/outreach/MQA/library/docs/WI/Preview SignReport Compass 2004.doc

Compass Rating Manual 
Category: Rating manual
Description:
Submitted by: Alison Lebwohl
State: WI
Date: 2004-09-22
URL: http://mrutc.org/outreach/MQA/library/docs/WI/compass manual 2004_final.pdf

2004 Compass Trainer Manual 
Category: Training Materials
Description:
Submitted by: Alison Lebwohl
State: WI
Date: 2004-09-22
URL: http://mrutc.org/outreach/MQA/library/docs/WI/Compass Trainer Manual 2004 [7.12.04].doc

WisDOT 2004 Compass Rating Sheet 
Category: Rating sheet
Description: This is the 2004 Compass Rating Sheet for WisDOT. This Rating Sheet used by inspectors to rate highway features such as cracking, hazardous debris, and cross slope. The rating sheet includes standard unit measurements and brief descriptions on how to rate the features. Inspectors can also leave a comment for each feature that they rated.
Submitted by: Alison Lebwohl
State: WI
Date: 2004-05-11
URL: http://mrutc.org/outreach/mqa/library/docs/WI/2004RatingsSheet.doc

Executive Summary - Wisconsin State Highway 2004 Maintenance Traffic, and Operations Conditions 
Category: MQA Reports
Description: This document provides an overview of the formal 2004 Report.
Submitted by: WisDOT
State: WI
Date: 0000-00-00
URL: http://mrutc.org/outreach/MQA/library/docs/WI/HwyOpsExecOver2004Compass.pdf

Maintenance Quality Assurance - Synthesis of Measures 
Category: Other relevant reports
Description: Constrained budgets and reduced funding are causing state transportation agencies to re-evaluate spending and allocations for maintenance. Much attention is being placed on accounting for maintenance expenditures and justifying maintenance budgets. One approach is to relate highway maintenance to highway performance through maintenance quality assurance (MQA). MQA programs help decision-makers understand maintenance conditions, set priorities, and document the relationship between dollars spent and outcomes. There are guidelines available to assist in the creation of MQA programs, but no comprehensive resources on specific quantitative measures for maintenance quality. States that already have programs are interested in communication with others on how programs are used to improve expenditure decision and justify budgets. Additionally, states interested in establishing an MQA program want to know what measures to use and what others are doing. Two critical barriers for establishing and maturing MQA programs are the lack of a commonly understood set of terms for communication about MQA, and a lack of consensus on a set of commonly recognized maintenance features, characteristics and measures of maintenance performance. This report defines the essential terms necessary to discuss the concepts of highway maintenance quality assurance and presents a synthesis of the measures for maintenance quality assurance used by 26 state transportation agencies. It is expected that common terms and measures will enable agencies to better evaluate their own programs, the performance of their highways, improve communication among agencies and provide a basis for further development of MQA programs.
Submitted by: Adams, Teresa
State: WI
Date: 0000-00-00
URL: http://www.mrutc.org/research/0601/

Wyoming 2006 Quality Assurance Calculated Data 
Category: MQA Reports
Description: A district by district breakdown of Wyoming's MQA data scores from 2006. It includes both numeric and pictorial representations of the Level of Service for maintenance categories.
Submitted by: David Hamilton
State: WY
Date: 2008-12-18
URL: http://mrutc.org/outreach/mqa/library/docs/WY/2006 QAQC Data.xls

Wyoming 2007 Quality Assurance Calculated Data 
Category: MQA Reports
Description: A district by district breakdown of Wyoming's MQA data scores from 2007. It includes both numeric and pictorial representations of the Level of Service for maintenance categories.
Submitted by: David Hamilton
State: WY
Date: 2008-12-18
URL: http://mrutc.org/outreach/mqa/library/docs/WY/2007 QAQC Data.xls

Wyoming Quality Contorl 2008 
Category: MQA Report
Description: A district by district breakdown of Wyoming's MQA data scores from 2008. It includes both numeric and pictorial representations of the Level of Service for maintenance categories.
Submitted by: David Hamilton
State: WY
Date: 2008-12-18
URL: http://mrutc.org/outreach/mqa/library/docs/WY/RandomQC1.xls

Wyoming 2006 Rating Sheet 
Category: Rating Sheet
Description: A Microsoft Access database that shows Wyoming's MQA rating sheet layout. These rating sheets include information gathered by field data collectors and the corresponding score.
Submitted by: David Hamilton
State: WY
Date: 2008-12-18
URL: http://mrutc.org/outreach/MQA/library/docs/WY/MaintStaffQC.mdb

WYDOT MAINTENANCE QUALITY CONTROL PROGRAM 
Category: Rating Manual
Description: The purpose of this manual is to provide the necessary information and guidelines for obtaining the collection data as consistently as possible throughout the state.
Submitted by: David Hamilton
State: WY
Date: 2008-10-03
URL: http://mrutc.org/outreach/MQA/library/docs/WY/WYDOT QCmanual_7_08.pdf